Job Description

Required Qualifications

• 6+ years of hands-on experience with UiPath RPA  development and support.
• Strong understanding of UiPath Orchestrator, Studio, and Robot components.
• Experience with incident management and root cause analysis in production environments.
• UiPath Advanced  Developer Certification.
• Experience with UiPath Document Understanding and UiPath Apps
• Familiarity with ITSM tools such as ServiceNow or JIRA.
• Excellent communication and stakeholder management skills.

Primary Responsibilities

• Analyze business challenges and recommend automation solutions using advanced technologies, primarily UiPath.
• Conduct root b L3  development teams.
• Work closely with business users to understand issues and provide timely updates and resolutions.
• Document support procedures, known issues, and resolutions to build a knowledge base.
• Support UiPath platform upgrades, patches, server migrations, and enhancements in UAT before production deployment.
• Perform health checks on bots, orchestrator jobs, queues, and environments.
• Participate in change management and deployment activities (e.g., production validation, smoke testing).
• Ensure all activities are logged and tracked through ITSM tools like ServiceNow, JIRA, etc.
• Participate in knowledge transfer sessions from  developers and contribute to continuous improvement.

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