Job Description

Were seeking an experienced SAP Rental Functional Analyst with deep expertise in SAP Sales & Distribution (SD) , working knowledge of SAP CRM (or S/4HANA Customer Management), and a strong desire to learn and champion the FIT Global, FIT-Rent SAP add-on tool utilized to run the LiftOne rental business. In this role, you will own end-to-end rental process design, configuration, and supportfrom quotation and contract management to billing and returnsbridging business requirements with scalable SAP solutions.

Youll collaborate closely with business stakeholders (Sales, Operations, Finance), technical teams (ABAP, integration), and external partners to deliver enhancements, lead rollouts, and optimize day-to-day rental operations.

Essential Functions

Solution Design & Configuration

• Lead discovery workshops to translate Rental business processes into SAP designs across SD (pricing, availability check/ATP, contracts, delivery/billing, credit & returns) and CRM (accounts, activities, service contracts, quotations).
• Configure SD and related objects: pricing procedures, condition types, output management, copy controls, partner determination, item categories, schedule lines, document types.
• Learn and become a subject-matter expert in FIT Rent ; configure master data, rental contracts, asset/item tracking, periodic billing, and rental lifecycle processes.
• Partner with development to design RICEFW objects, including user exits, BADIs, and interfaces.

Delivery & Governance

• Own functional specs, test scripts, and configuration documentation in a version-controlled repository.
• Drive FIT-to-Standard , gap analysis, and change impact assessments; maintain process maps and data flows.
• Lead integration test planning and execution.
• Support roll-out and stabilization of new functionalities.

Operations & Support

• Provide L2/L3 support for rental and SD/CRM processes: investigate incidents, perform root-cause analysis, and implement sustainable fixes.
• Optimize pricing, contract terms, billing cycles, and returns to improve margin and utilization.
• Monitor integration health (e.g., with Finance/CO, Warehouse, Asset Management, EDI, tax engines).

Stakeholder Management

• Serve as the primary liaison between business teams and SAP technical teams.
• Educate business partners on best practices, standard functionality, and change implications.
• Prepare and deliver demos, training, and release notes.

Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education

• Bachelors degree in information systems, Engineering, or related field (masters preferred)
• SAP certifications in SD, CRM, CS, SM, FSM or S/4HANA Architecture are a plus

Required Experience

• 5+ years of SAP SD configuration experience (pricing, contracts, billing, returns).
• Exposure to SAP CRM or S/4 Customer Management (quotations, service contracts).
• Strong understanding of order-to-cash processes and integration with FI/CO.
• Experience in equipment rental or dealership industry.
• Ability to write functional specs and collaborate on RICEFW objects.
• Excellent communication and stakeholder management skills.
• Ability to influence and drive consensus across business and IT teams

Preferred Experience

• Familiarity with FIT Rent or similar rental solutions.
• Knowledge of Variant Configuration, ATP, and Output Management.
• S/4HANA implementation experience.
• Experience with middleware/integration tools (e.g., PI/PO, BTP, CPI).
• Familiarity with SAP Fiori, UI5, and mobile enablement strategies.

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