Skill / Role: Networks Voice (Cisco) L3 Total Experience: 8+ years Relevant Experience: 7+ years in Networks Voice (Cisco) Qualification: Bachelors / Masters / Equivalent Key Skills Required: Excellent English communication and conversation skills (Verbal and Written) Good documentation skills & Email responses – should be able to document / update work notes in the ticketing tool Excellent customer handling skill – as the candidate will be dealing with Upper Management 7+ years' experience in engineering data center and IP backbone in a multi-vendor multiprotocol environment 7+ years' experience architecting networks based on T1, DS3, Fiber/Optical, DSL, Ethernet, ATM, Frame Relay, and Ethernet over Copper core, distribution, and access media 7+ years' experience integrating and managing DNS (internal & external), email, and other hosted platforms 7+ years' experience designing networks for a VoIP Soft Switch-based CLEC or ILEC with an integrated voice and data network Expert level experience with IP administration and management – also have awareness of the latest technology trends in Networks (Video, Data Circuits) Expert level experience with Cisco Switches and Routers (experience with Juniper platform acceptable) Cisco – CCUM (Cisco call Manager), SIP, DID Lines, Knowledge on clear pass server would be added advantage Video - Knowledge on Polycom video device CCNA Voice, CCVP Voice (Essential), CCIE Voice (Would be added advantage) Expert level experience with designing with and managing protocols such as OSPF, BGP, ISIS, RIP, MPLS, LDP Experience with Zhone, Occam (Calix), Hatteras, Adtran, and Actelis Incident Management + Change Management (Planning & Execution) On-call Escalation Should have experience with ServiceNow or other ticketing tools to ensure Ticket Quality & ITIL Process adherence Customer feedback & Security Compliance Key Technologies: CUCM & Cisco Unity Connection 10.x, 11.x, 12.x Enterprise/Business SIP Trunking, End to End SIP Trunks CUBE/Clients, Expressway – Core & Edge, H.323, MGCP, Analog VG Gateways Cisco 2XXX, 3XXX, 4XXX Series Router - FXS/FXO Cards, PVDM, DSP, etc. O365, WFM, Voicemail, Email integration, etc. Primary skills: Network - Cisco Voice Level 3 #J-18808-Ljbffr TechDigital Group
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