Job Description
Description:
Position Overview
We are seeking an experienced and strategic Managing Director to lead the operations, growth, and overall performance of our legal digital marketing division. This role carries full responsibility for revenue generation, client success, service delivery, and team leadership. The ideal candidate will have a proven track record of driving growth in digital marketing, SaaS, or professional services—particularly in legal or highly regulated industries.
This is a senior leadership role with direct oversight of cross-functional departments and full P&L ownership. The Managing Director will report to the CEO and work closely with other members of the executive team.
Responsibilities
Strategy and Growth
• Develop and execute long-term strategic plans aligned with company goals.
• Translate market trends and customer insights into business initiatives and service innovation.
• Identify opportunities for expansion into adjacent service lines or verticals.
Operational Management
• Oversee daily operations across departments, including marketing, client services, SEO/PPC, design, development, and onboarding.
• Implement systems and processes that improve efficiency, quality, and client satisfaction.
• Ensure accountability and consistency across the organization.
Financial Leadership
• Own the division’s P&L, including revenue growth, gross margin, and operating profitability.
• Lead annual budgeting, forecasting, and resource allocation.
• Manage pricing models, client acquisition strategies, and retention programs.
Team Leadership
• Lead, mentor, and scale a high-performing leadership team across departments.
• Foster a results-driven, collaborative culture with strong accountability.
• Build organizational capacity through hiring, development, and performance management.
Client and Market Engagement
• Serve as a key point of contact for strategic clients and partners.
• Represent the company at industry events and in thought leadership initiatives.
• Champion the voice of the customer in internal planning and service evolution.
Qualifications
Required
• 10+ years of executive leadership in SaaS, digital marketing, or professional services.
• Direct experience owning P&L and managing cross-functional teams.
• Strong background in client operations, delivery, and performance management.
• Experience working with law firms or legal-related organizations.
• Financial literacy and ability to translate business strategy into operational execution.
Preferred
• Experience with SEO, paid media, lead generation, or marketing automation.
• Familiarity with legal compliance and professional services workflows.
• MBA or similar advanced degree.
Key Success Metrics
• Achieve defined revenue growth targets and margin goals.
• Improve client retention and satisfaction scores.
• Launch new offerings or initiatives that expand market share.
• Build a scalable leadership infrastructure that supports long-term growth.
Compensation and Benefits
• Competitive base salary with performance-based bonus
• Health, dental, and vision insurance
• Equity or profit-sharing options (as applicable)
• Flexible PTO and remote work options
• Professional development budget
About the Company
We are a rapidly growing digital marketing firm that partners with law firms and legal service providers to drive measurable business results through tailored SEO, paid media, content, and digital strategy. Our mission is to help legal professionals grow their businesses through transparent, data-driven marketing services.
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