Job Description

Overview Grow with us! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing. Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here. Senior managers have started at entry level and progressed to salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and over $100k as a Regional Director overseeing 10+ locations. All of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness, and no matter where you start, there is room to grow with us! Job Summary The Fitness Trainer will be responsible for creating a positive member experience through fitness knowledge and support. Essential Duties and Responsibilities Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule. Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment. Create bi-weekly updates consisting of a variety of exercises. Meet class requirements based on club size and member traffic. Assist in front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements A passion for fitness and health. Upbeat and positive attitude. Punctuality and reliability are a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Current CPR Certification required. Nationally Certified Training Certificate required. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Occasional exposure to commercial cleaning products during shift. Safety and cleaning protocols are followed to maintain club cleanliness. Mask requirements may apply per state/local mandates; team players wear masks as required. Facilities are sanitized to maintain COVID-19 precautions; touchless check-in and safe distancing are promoted. Full-time employees have paid leave to take a break. Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Employee Assistance Program (EAP) provides free and confidential counseling resources Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to eligible Team Players What are you waiting for? APPLY TODAY! #J-18808-Ljbffr Planet Fitness, Inc.

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