Job Description

Job Description

Job Description

Our client is a non-profit organization. They seek a temp to perm Customer Service Representative to join their Queens, NY office.

Responsibilities

• Manage a diverse caseload of virtual and onsite clients, track progress through program milestones, and deliver individualized employment support to promote long-term success
• Cultivate and sustain strong community and employer partnerships to expand client opportunities and strengthen workforce connections
• Coach clients to define and pursue employment goals, address barriers to success, and navigate their transition back into the workforce with confidence
• Respond promptly to client inquiries and provide solutions and resources aligned with individual needs

Requirements

• Bachelor’s Degree
• Paid or volunteer work in social services preferred
• Experience collaborating with individuals with physical and mental disabilities and/or substance abuse preferred
• Microsoft 365 and Salesforce experience preferred
• Ability to complete and pass the Social Security Administration’s CWIC certification preferred

JobID: 47547

Abacus Group is an award-winning executive search firm specializing in the permanent, temporary, and temp-to-perm placement of Accounting & Finance, Public Accounting, Administrative Support, Compliance, Human Resources, Marketing & Communications, and Information Technology professionals across all industries. Our diligent and personal approach has been honored by Clearly Rated’s “Best of Staffing” awards for exceptional service as well as Forbes' "America’s Best Recruiting Firms" awards. We attribute our repeat recognition as one of Crain’s New York’s “Best Places to Work in New York City” to our familial, supportive, and transparent company culture. Founded in 1997, Abacus Group is headquartered in New York with additional offices in California and Florida.

Company Description

Abacus Group is an award-winning executive search firm specializing in the permanent, temporary, and temp-to-perm placement of Accounting & Finance, Public Accounting, Administrative Support, Compliance, Human Resources, Marketing & Communications, and Information Technology professionals across all industries. Our diligent and personal approach has been honored by Clearly Rated’s “Best of Staffing” awards for exceptional service as well as Forbes' "America’s Best Recruiting Firms" awards. We attribute our repeat recognition as one of Crain’s New York’s “Best Places to Work in New York City” to our familial, supportive, and transparent company culture. Founded in 1997, Abacus Group is headquartered in New York with additional offices in California and Florida.

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