Must have SQL queries or Crystal Reports experience. Madison CT.
We are looking for an Application side/Software Support professional for our growing company! This support specialist will also be testing and document new versions of software releases.
This is not a Desktop or Help Desk role, we need someone experienced with software support using SQL and ensuring customer satisfaction in every step of the client enhancement and unexpected behavior analysis on the application side.
You will need to track detailed information about each customer's service or support request and to document the diagnostic steps as they troubleshoot the reported problem. Research is often required to find the correct solution. Constant communication to our customers and other team members is essential to be successful. Some of the technology you will work with includes SQL, Oracle, JIRA, Outlook and Teams or Webex.
Requirements:
1-2 years of experience supporting software applications with experience writing queries in SQL, Oracle, or Crystal Reports
Specialized experience working with database driven applications and business driven customization in a Software application environment (not Help Desk, not Desktop)
We will consider a junior level candidate Degree in Computer Science preferred
Previous work experience using ticketing (Jira, ServiceNow, Zendesk, etc) preferred
Excellent verbal and written communication skills
Strong problem solving and research skills with the ability to take responsibility and ownership for the problem and resolution
Ability to write and communicate technical problems with software developers and internal personnel as needed
Strong attention to detail Strong customer service-oriented phone skills
...Tuition reimbursement Competitive Pay & Benefits - Eligible for healthcare benefits 30 days after hire date. Generous PTO and ESL... ...professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new...
Our client, a leading organization in the insurance sector, is seeking a Insurance AI Subject Matter Expert (SME) to join their dynamic... ...experience working at a Fortune 50 or leading US insurance companies, covering health, property and casualty (P&C), and life insurance...
Job Description Overview Are you looking for a new career and new challenges? Are you looking for an exciting opportunity that offers both paid training and room to grow? If yes, then apply today for the position of Painter at Electric Boat where we will assist...
...Required Certifications: BLS, ACLS, NIHSS, TNCC, PALS, De-escalation training (MOAB or CPI) Skills required General ED skillset, chest tubes, drips, IV starts, phlebotomy, EKGs, cardiac rhythm interpretation 12hr Night Shift (36) 1900-0730...
...Infectious Disease - Physician at SSM Health - St. Louis - SSM Health summary: The Division Director of Infectious Diseases at Saint Louis University leads clinical, research, and educational programs while serving as Associate Director of the Center for Vaccine Development...