Airport Agent - Customer Service Job at Envoy Air, Kailua Kona, HI

bFFXRGc0WW03bzRPK2pGMDZXOWduZkFWNGc9PQ==
  • Envoy Air
  • Kailua Kona, HI

Job Description

Envoy Air Job Opportunity

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

NEW PAY RATE: $18.02 / HR + $3.00 Premium

Responsibilities

How will you make an impact?

  • Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
  • Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
  • May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Qualifications

Who are we looking for?

Requirements

  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Must possess at least one form of TSA-acceptable identification for business travel purposes
  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
  • Must be customer focused, detail oriented, and interested in the airline industry
  • Able to communicate in a clear, polite, and friendly manner
  • Must be comfortable working with computers and ability to learn new computer programs
  • Must be able to read, write, fluently speak, and understand the English language
  • Authorized to work in the United States without sponsorship
  • #EnvoyOversight

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Job Tags

Work at office, Flexible hours, Night shift, Rotating shift,

Similar Jobs

Top Level Promotions

Work from Home Office Support Assistant Job at Top Level Promotions

 ...comfortable working autonomously. Job Perks Fully remote no commuting required. Paid training provided; no prior experience necessary. Flexible scheduling, part-time or full-time. Participate in group or independent projects. Opportunities for... 

TCWGlobal

Substitute School Nurse (Hemet) Job at TCWGlobal

 ...Credentialed School Nurse- Substitute Hemet, CA $25-35/hr This is a temporary substitute Credentialed School Nurse role providing on-site medical support and student health services at a public school, requiring both clinical nursing expertise and familiarity... 

Ashley Furniture Industries, LLC.

Manufacturing and Warehouse Associate - (Ecru, MS) Job at Ashley Furniture Industries, LLC.

 ...Train for Skill \n Join the Ashley Family as a Manufacturing or Distribution Associate and help bring quality furniture to millions of...  ...by moving materials strategically throughout our distribution center \n \n \n Your Impact on Our Ashley Family: \n \n Grow... 

Evermore Travel LLC

Cruise Booking Agent | Remote Job at Evermore Travel LLC

Job Title: Cruise Booking Agent | RemoteCompany: Evermore Travel LLCLocation: RemotePosition OverviewWe are looking for an organized...  ...needs and preferencesManage all booking logistics through online platforms and maintain accurate client recordsCommunicate... 

Rogen And Avelino A Law Corporation

Immigration Attorney Job at Rogen And Avelino A Law Corporation

 ...~ Vision insurance Job Title: Immigration Attorney (Spanish-Speaking) Location: Encino, California Hybrid/On-site (depending...  ...development opportunities and mentorship. A supportive, mission-driven team environment. Flexible work from home options available....